- Author
- Flynn, J. D.
- Title
- Fire Service Performance Measures.
- Coporate
- National Fire Protection Association, Quincy, MA
- Report
- NFPA No. USS85, November 2009, 46 p.
- Keywords
- fire departments | performance evaluation | false alarms | emergencies | response time | medical services | hazardous materials | NFPA 1221 | NFPA 1710 | fire fighters | fire statistics
- Identifiers
- Emergency Medical Services; fire departments functions; fire incident calls; medical aid responses; other fire department activities
- Abstract
- This report identifies and presents potential performance measures as they relate to the core functions of the fire department. A comprehensive literature review was performed to gather and highlight key measures that have already been identified. In addition to presenting key measures by fire department function, this report discusses the cautions associated with each measure. The report presents twenty performance measures by major response type-fire, medical aid, hazmat, and other calls. ach measure includes a discussion about what the measure tells you and cautions that should be considered when using the measure. Each measure also contains information about a corresponding NFPA standard or recommendation and suggestions for how to use NFIRS to evaluate performance, where applicable.