- Author
- Macowan, D.
- Title
- Berlin's Service Computer Problems on Millennium Night.
- Journal
- Fire International, No. 178, 16-17, July 2000
- Keywords
- computer programs | fire departments | management systems | dispatch | failure | statistics
- Identifiers
- Berlin Fire Brigade Quality Management Unit; newly-installed computer dispatch system; failure of back-up systems; operational assessment; retrospective measures