- Author
- Fluin, S.
- Title
- Code Red: Taking the Guesswork Out of Performance Management.
- Journal
- Fire Magazine, Vol. 100, No. 1225, 37-38, August 2007
- Keywords
- management systems | management information systems
- Identifiers
- learning and development; European Foundation for Quality Management's Excellence Model (EFQM); Six Sigma project-based business process improvement program