- Author
- Lewis, J. B.
- Title
- Phoenix Paradox.
- Coporate
- Triad Consulting, San Anselmo, CA
- Journal
- Fire Chief, Vol. 40, No. 2, 105-110, February 1996
- Keywords
- fire departments | management systems | decision making | effectiveness | community relations
- Identifiers
- representing the department and assessing its mission in relation to community needs (an informational role); developing and monitoring people as well as productivity targets (a decision-making role); establishing and maintaining working relationships throughout the municipal structure (an interpersonal role)