- Author
-
Finney, M.
- Title
- Are You Getting Your Money's Worth From Your Fire Department Training Program?
- Coporate
- Great Oaks Institute, Cincinnati, OH
- Journal
-
Voice,
Vol. 31,
No. 8,
17-19,
September 2002
- Keywords
-
fire departments
|
fire fighting training
|
cost benefit analysis
|
evaluation
|
costs
- Identifiers
- Kirkpatrick's Four Levels of Evaluation: Level 1 - Reaction, Level 2 - Learning, Level 3 - transfer, Level 4 - Business Results; Carliner's Revised Levels of Evaluation: Level 1 - User Satisfaction, Level 2 - User Performance, Level 3 - Client Performance, Level 4 - Client Satisfaction