- Author
-
LaPean, M. A.
- Title
- Call-Center Conflict.
- Journal
-
Fire Chief,
Vol. 49,
No. 6,
54-56,58,
June 2005
- Keywords
-
dispatch
|
fire departments
|
training
|
fire fighters
|
communication networks
- Identifiers
- all-civilian employee dispatch center; civilian dispatch center using sworn fire captains as dispatch supervisors; civilian dispatch center including civilian supervisors, but overseen by sworn management, usually a battalion or division chief