- Author
-
Wessel, H. E.
- Title
- TQM, Benchmarking and the Fire Department.
- Coporate
- Consultant/Plan Check Engineer
- Journal
-
American Fire Journal,
Vol. 45,
No. 4,
18-20,
May 1993
- Keywords
-
fire departments
|
management systems
- Identifiers
- Total Quality Management (TQM)