- Author
-
Lewis, J. B.
- Title
- Phoenix Paradox.
- Coporate
- Triad Consulting, San Anselmo, CA
- Journal
-
Fire Chief,
Vol. 40,
No. 2,
105-110,
February 1996
- Keywords
-
fire departments
|
management systems
|
decision making
|
effectiveness
|
community relations
- Identifiers
- representing the department and assessing its mission in relation to community needs (an informational role); developing and monitoring people as well as productivity targets (a decision-making role); establishing and maintaining working relationships throughout the municipal structure (an interpersonal role)