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Author
Rubin, A. I. | Collins, B. L.
Title
Evaluation of the Working Environment at Selected U.S. Army Field Stations: Suggestions for Improvement.
Coporate
National Bureau of Standards, Gaithersburg, MD
Sponsor
Army Intelligence and Security Command, Arlington Hall Station, VA
Report
NBSIR 88-3827
August 1988
96 p.
Distribution
Available from National Technical Information Service
Keywords
environmental surveys; military facilities; job satisfaction; graphs (charts); army; human factors engineering; job analysis; performance evaluation
Abstract
In response to concerns expressed by headquarters INSCOM, a detailed evaluation of environmental conditions in U.S. Army field stations was undertaken. In the present report, findings and recommendations are given based on interviews with station personnel questionnaire responses from over 600 people in three job types (operator, analyst, and administrative/other), extensive measurements of physical conditions, and careful observations of a host of representative activities. Three field stations were evaluated: Kunia, Augsburg, and Berlin. The findings confirm the concerns expressed by headquarters INSCOM; namely, field station personnel perform their jobs under conditions likely to impair their effectiveness. These include poor thermal, lighting, and acoustic conditions, as well as furnishings such as chairs and desks in very poor repair, equipment that is dysfunctional, and general lack of regular maintenance in the facilities. Suggestions for improving conditions in the facilities are presented.