- Author
- Collins, N.
- Title
- Citizen Focus: What Does It Mean for the Fire and Rescue Service?
- Journal
- Fire Magazine, Vol. 100, No. 1301, 54-58, February 2008
- Keywords
- fire departments | rescue | housing | safety
- Identifiers
- citizens agenda; what citizens want; citizen's expectation; stakeholders/partners; where we work: levels of operation; Chief Fire Officers' Association (CFOA)