- Author
- Tallon, T. J. | Caldwell, C.
- Title
- Trust-Based Leadership.
- Journal
- American Fire Journal, Vol. 51, No. 9, 12-13, September 1999
- Keywords
- fire departments
- Identifiers
- improve leadership skills; "Five C's" of trust: Clarity defines direction, Competence establishes ability, Commitment demonstrates accountability, character models integrity, caring sustains relationships