- Author
- Hermann, S. L.
- Title
- State and Local Forces Respond to Toxic Waste Transport Spill.
- Journal
- American Fire Journal, Vol. 51, No. 9, 12-13, September 1999
- Keywords
- labelling | fire departments
- Identifiers
- improve leadership skills; "Five C's" of trust: Clarity defines direction, Competence establishes ability, Commitment demonstrates accountability, character models integrity, caring sustains relationships