- Author
-
Oswald, T. H.
|
Burati, J. L., Jr.
- Title
- Guidelines for Implementing Total Quality Management in the Engineering and Construction Industry.
- Coporate
- Clemson Univ., SC
- Report
-
Source Document 74
June 1992
172 p.
- Keywords
-
construction
|
management systems
- Identifiers
- roadmap for total quality implementation; critical role of management; quality improvement planning; training for total quality; team approach to quality improvement; supplier quality management; construction site implementation
- Abstract
- This research is based on the premise that continuous improvement in the management of the engineering and construction (E&C) industry is a strategic necessity, both for the United States and for the companies that make up the industry. As one of the largest contributors to the gross national product, the E&C industry bears a significant national responsibility to use the most efficient management practices available. This fact was highlighted in a 1989 study by the Construction Industry Institute (CII), which concluded that: Companies must institute total quality management (TQM) or become noncompetitive in the national and international construction and engineering markets in the next five to ten years.