- Author
- Finney, M.
- Title
- Are You Getting Your Money's Worth From Your Fire Department Training Program?
- Coporate
- Great Oaks Institute, Cincinnati, OH
- Journal
- Voice, Vol. 31, No. 8, 17-19, September 2002
- Keywords
- fire departments | fire fighting training | cost benefit analysis | evaluation | costs
- Identifiers
- Kirkpatrick's Four Levels of Evaluation: Level 1 - Reaction, Level 2 - Learning, Level 3 - transfer, Level 4 - Business Results; Carliner's Revised Levels of Evaluation: Level 1 - User Satisfaction, Level 2 - User Performance, Level 3 - Client Performance, Level 4 - Client Satisfaction