- Author
- Queen, P. L.
- Title
- Managing People. Part 3. Managing Difficult People.
- Journal
- American Fire Journal, Vol. 47, No. 11, 29-31, November 1995
- Keywords
- human behavior | decision making | management systems | attitudes | fire departments
- Identifiers
- neurotics; what makes some people so difficult?; some reasons for bad behavior; when not to manage difficult people