- Author
- Construction Industry Institute
- Title
- Costs of Quality Deviations in Design and Construction.
- Coporate
- Construction Industry Institute, Austin, TX
- Report
- Publication 10-1, January 1989, 28 p.
- Keywords
- construction | costs | design applications
- Identifiers
- Quality Performance Management System (QPMS)
- Abstract
- The average cost of rework on industrial projects exceeds 12 percent. For the $140 billion U.S. construction industry, this means that we waste in excess of $17 billion annually. These costs can be significantly reduced through better quality management. Design deviations (changes, errors, and omissions) accounted for roughly 80 percent of the increased costs, while construction deviations accounted for only about 20 percent. A Quality Performance Management System (QPMS) has been developed (Appendix E) that can be used as a management tool to identify and reduce deviation costs. The objective of the Quality Management Task Force study was to identify and quantify the magnitude of rework costs resulting from quality deviations in design and construction, and to present data that will encourage the construction industry to implement systems such as the QPMS to reduce these costs.