- Author
-
National Academy of Engineering
- Title
- Product Quality, Performance, and Cost. A Report and Recommendations Based on a Symposium and Workshops Arranged by the National Academy of Engineering at the Seventh (7th) Annual Meeting, April 29-30, 1971.
- Coporate
- National Academy of Engineering, Washington, DC
- Report
-
LC Card Number 72-81092,
1972,
160 p.
- Keywords
-
product development
|
costs
|
consumer awareness
|
product safety
- Abstract
- One of the most divisive elements in our society today is consumer dissatisfaction with products and with the effects of products on the environment. In our industrializeed economy, real and created needs of the consumer are attuned to consumption. Imperfect products, processes, and procedures, compounded by consumer mistakes and a lack of understandable information, have brought about a breakdown of communication between the producing and consuming sectors of our society.