- Author
- Rubin, D. L.
- Title
- CRM, Southern Style: Improving Street-Level Operations.
- Journal
- Firehouse, Vol. 31, No. 10, 32,34-35, October 2006
- Keywords
- management systems | fire fighters | fire departments | training | human performance
- Identifiers
- Atlanta Fire Rescue; command teams to implement CRM; Crew Resource Management (CRM); job aids; incident critiques; Standard Operating Guideline (SOG); relentless follow-up enforcement