Conseil International du Batiment
view article (9.9981365)
Conseil International du Batiment, Sweden
Customer Satisfaction: A Focus for Research and Practice in Construction. Proceedings. Joint Triennial Symposium. (CIB Commissions W55 and W65 With Participation of W92, W99 and TG31). Publication Number 234. September 5-10, 1999,
Cape Town, South Africa,
Bowen, P. A.; Hindle, R. D., Editors,
1999