International Fire Service Training Association
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Essential of Fire Fighting. 4th Edition.
International Fire Service Training Association, Stillwater, OK
4th Edition,
1998,
746 p.
James, R.
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Knowledge Management Within the Fire Service: A Catalyst for Change?
Greater Manchester County Fire Service, UK
Fire Safety, Technology and Management,
Vol. 8,
No. 4,
23-26,
Winter 2003
Enness, C.
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What Did I Say? A Study Into the Effectiveness of Internal Communication Strategies Used Within the Fire Service.
Essex County Fire and Rescue Service, UK
Fire Safety, Technology and Management,
Vol. 8,
No. 4,
7-11,
Winter 2003
Galea, E. R.; Dixon, A. J. P.
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Collection and Analysis of Emergency Services Data Relating to the Evacuation of the World Trade Centre Towers of 11 September 2001.
University of Greenwich, London, England
04LGFG02767(7),
December 2004,
50 p.
McKeown, K.
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It's Good to Talk.
Fire Prevention, No. 370 / Fire Engineers Journal, Vol. 63, No. 234,
61-63,
July 2003
Baldassarra, C. F.
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On the Rise: Chicago Adopts High-Rise Ordinance and Amends Installation Standards to Reduce Costs.
NFPA Journal,
Vol. 99,
No. 1,
34-39,
January/February 2005
Ibbetson, A.
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Tight Situation.
Fire Engineers Journal, Vol. 65, No. 252 / Fire Prevention, No. 388,
40-42,
January 2005
Smith, J. P.
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Communication. Part 2: Giving Status Reports.
Firehouse,
Vol. 29,
No. 10,
18,20,22-23,
October 2004
LaPean, M. A.
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Call-Center Conflict.
Fire Chief,
Vol. 49,
No. 6,
54-56,58,
June 2005
Smith, M. L.
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Communications: The Main Link to Safety On the Fireground.
Firehouse,
Vol. 30,
No. 4,
145,
April 2005