- Author
- Enness, C.
- Title
- What Did I Say? A Study Into the Effectiveness of Internal Communication Strategies Used Within the Fire Service.
- Coporate
- Essex County Fire and Rescue Service, UK
- Journal
- Fire Safety, Technology and Management, Vol. 8, No. 4, 7-11, Winter 2003
- Keywords
- fire departments | communication networks | fire investigations | management systems | methodology | case histories
- Identifiers
- bands of management level used throughout this study; internal organisational communication; information transfer in an organisational hierarchy from top to bottom; strategic perspective: roles and responsibility