- Author
- Tucker, R. L. | Kelly, W. R. | Thomas, S. R.
- Title
- Assessment Tool for Improving Project Team Communications.
- Coporate
- University of Texas, Austin
- Report
- Research Report 105-11, January 1997, 226 p.
- Keywords
- construction | communication networks | methodology
- Abstract
- Research conducted by the Project Team Communications research team confirms that which has been acknowledged by project managers for years: effective communication is one of the major challenges to a project's success. While studies have highlighted the importance of effective communications for project success, there has been little effort to reliably measure communications effectiveness. An important step then in improving team communications is the development of a diagnostic tool for assessing the effectiveness of team communications. This report documents the investigative efforts of research team 105, commissioned by the Construction Industry Institute (CII) to develop such a tool. The research team established specific objective based on the hypothesis that the successful completion of a project is positively correlated with the effectiveness of the project team's communication. The methodology followed by the research team in evaluating this hypothesis concluded with development of the communications assessment tool. This methodology consisted of three phases: (1) questionnaire development, (2) data collection and analysis, and (3) diagnostic tool development.