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• National Business Council for Consumer Affairs
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  Responsive Approaches to Consumer Complaints and Remedies. Report of the Sub-Council on Complaints and Remedies.
  National Business Council for Consumer Affairs, Washington, DC
  October 1972, 20 p.

• National Business Council for Consumer Affairs
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  Safety in the Marketplace. A Program for the Improvement of Consumer Product Safety.
  National Business Council for Consumer Affairs, Washington, DC
  April 1973, 96 p.